Are you listening? Pt 4 Listening with your eyes
Eye contact Last time I referred to kneeling down to get onto eye level with someone who was sitting on the pavement outside a supermarket. Clearly that is an extreme example but the principle of making good eye contact is vital. It has been said that ‘the eye is the window if the soul’ (often, probably wrongly, attributed to Shakespeare) and in that quotation lies a depth of insight. By watching someone’s eyes it is possible to 'hear' much of what is going on in his soul. Reporting on some of the countries I have visited I have, on occasion, said that people’s eyes lacked hope, they were ‘dead’. I don’t know physiologically what I was seeing but I knew it was in contrast to someone’s eyes that sparkle! So…